Young Greenwich

Young Greenwich is a place for people who want to have fun, meet new friends, learn new skills and fulfil their potential. It is aimed at 10-19 year olds, or up to 25 for those with Special Educational Needs & Disabilities. Since 2020, it has been delivered in Royal Greenwich in partnership with Oxleas NHS Foundation Trust and Metro Charity.

Young Greenwich needed a public facing website and a CRM module to manage referrals, signposting and triage. The website had to provide information about services offered for young people, a registration function and host links for referral forms to the various YG services, as well as a wide range of helpful information for parents and professionals and various news articles and updates about the community. The website was designed in a responsive-first manner ensuring it works on mobile phones, tablets and desktop browsers.

The UI was based on the existing Young Greenwich branding and built upon the style of the previous website. That being said, we wanted to add a bit more vibrancy and colour to bring the site to life with the creation of bespoke illustrations and an icon system, amongst other things.

One of the core features of the website is a refereshed booking system that allows young people and parents to easily book themselves onto the wide variety of events that Young Greenwich runs every week. Users can register for the website and book onto single events or even book all the sessions for recurring events, such as weekly sports or tuition.

In addition to the website, we also developed a Young Greenwich module within our existing Connect-U CRM (CACT). The module provides the CACT team the functionality to manage clients and referrals appropriately through a series of defined forms and pipelines. Oxleas NHS and METRO also have provider access to the platform to manage referrals in and out of their services. The CRM includes a triage for referrals, profiles for client data, a three-step pipeline and a range of readily available generated static reports and insights.